WE’RE TIRED OF PAYING HIGH PRICES FOR LOW-QUALITY FOOD.
“Your Local Grocer Since 1883.”
That’s what Hannaford’s marketing says. The truth? Hannaford sold out years ago to Ahold Delhaize, a $100 billion foreign corporation. Hannaford may have kept its name, but the real decisions are now made thousands of miles away.
Hannaford used to feel like the local grocer that cared about the people it served. Prices were low, the food was good, and the company felt like part of the town. Not anymore. Since it sold out to a foreign corporation, everything has changed.
New Englanders keep asking: What happened to Hannaford?
We deserve better.
Since this campaign launched, we’ve heard from people all over New England. Workers have described a miserable workplace. Hundreds of shoppers have complained of disgusting, expired food on the shelves and stores that are unclean and smelling of something rotten. For the customers where Hannaford is the only option, they wish a competitor would come to town to provide better options.
You’re not imagining it. Hannaford has changed. And they’ve taken our loyalty for granted for the last time.
Hannaford, we have questions.
Where’s the quality control?
In just the past year, Hannaford has pulled beef, cookies, salads, pasta, and even its own baked goods off its shelves. Listeria, foreign materials, undeclared allergens — the list keeps growing. Shoppers report moldy bread, rancid meat, and produce that spoils overnight. Clearly, Hannaford isn’t watching its suppliers — or watching out for us.
Wait, who owns Hannaford?
Now that Hannaford has sold out to a massive foreign corporation, Ahold Delhaize, its priority is keeping European shareholders happy. Yet Hannaford continues to market itself to New Englanders as “your local grocer.” Many families are shocked to learn that profits flow to international shareholders and overseas executives who have little incentive to give back to the community.
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How low can standards go?
Hannaford still sells eggs and pork from animals confined in cages — even McDonald’s doesn’t do that. Scientists say these cages endanger food safety and produce the lowest-quality eggs. Even the American Public Health Association has condemned them. Most shoppers have no idea their groceries come from operations so filthy they’re illegal in much of New England.
Can we really trust Hannaford?
A recent data breach exposed tens of thousands of Hannaford customers’ sensitive personal information. Hannaford didn’t just fail to protect its customers; it failed to even notify them, keeping quiet for six months after the breach while families were left vulnerable to fraud and identity theft.
We can vote with our dollar.
Sure, no grocery store is perfect. But where do we draw the line? We should be able to trust that our grocery stores have our best interest at heart, at least! We don’t want to have to confront recalls, data breaches, animal cruelty controversies, toxic workplace culture, and everything in between.
Hannaford is on a bad trajectory and only the community can hold it accountable.
Why Hannaford?
Hannaford’s track record should be concerning to anyone who shops with the company. We believe it’s time Hannaford is held accountable. Read our blogs to learn more about the issues at Hannaford.
How do Hannaford’s customers feel?
86%
of customers reported feeling concerned about using credit cards at Hannaford stores after learning about the company’s recent data breach.
50%
of customers feel Hannaford is being dishonest by calling itself a “local grocer” given its foreign ownership.
We polled them to find out.
51%
of customers said they’re less likely to shop at Hannaford stores after learning about the company’s numerous recalls.
Hannaford won't change unless they hear from their community. Whether you share your story with us or speak up directly to Hannaford, your voice matters. Together, we can demand better.
Make your voice heard.
What have you experienced at Hannaford? We want to hear from you. Your stories help us in our ongoing advocacy efforts.
Tell us your experience.
Contact Hannaford directly.
Let Hannaford know what you've experienced in their stores. Call Hannaford Customer Care to share your concerns, and ask what happened to the Hannaford you once knew.